Makmur76 Privacy Policy – Member Data Protection for Malaysia

makmur76 collects several categories of personal data from our members during registration and platform use. Below is a detailed breakdown of the types of data we collect and why each is necessary:

Account Registration Data: When you register at makmur76, we collect your full name, active Malaysian mobile number, email address (if provided), and the username and password you choose (passwords are stored in a hashed format that cannot be reversed). This information is required to create and manage your account.

Identity Verification (KYC) Data: To process withdrawals or where required by our compliance procedures, makmur76 may request a copy of your Malaysian identity card (MyKad) or passport, recent bank statements, and other supporting documents. These documents are used solely for identity verification and fraud prevention purposes.

Financial Transaction Data: We maintain a full record of all deposits, withdrawals, bets, and winnings associated with your account. This includes the payment method used (FPX, Touch 'n Go eWallet, DuitNow, GrabPay, Boost, or ShopeePay), transaction amounts, and dates and times. These records are required for operational purposes, customer support, and legal compliance.

Platform Activity Data: makmur76 records your platform activity, including games played, bets placed, session duration, features used, and technical activity logs. This data helps us improve the user experience and detect any suspicious activity.

Device & Connection Data: Our systems automatically record your IP address, device and browser type, operating system, language preference and other relevant technical information. This helps us maintain account security and detect suspicious login activity.

Data collected by makmur76 used only for the following legitimate and necessary purposes:

• Account Management: Creating, verifying and managing your member account, including processing logins, password resets and profile updates.
• Transaction Processing: Handles all deposits via FPX, Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and ShopeePay, and processes your withdrawals securely and accurately.
• Service Provision: Giving you access to all casino games, live Sports Betting, the VIP programme and other platform features you are eligible for.
• Customer Support: When you contact our support team makmur76, we use your account information to verify your identity and resolve your issue more quickly and accurately.
• Platform Security: Detecting and preventing fraud, money laundering, bonus abuse, multiple accounts and any other security threats to our platform and members.
• Legal Compliance: Meeting compliance obligations, including Know Your Customer (KYC) procedures, Anti-Money Laundering (AML) requirements, and any lawful directives from Malaysian authorities.
• Platform Improvement: Analysing platform usage patterns in aggregate (not at an individual level) to improve the user experience, introduce new features, and maintain optimal technical performance.
• Service Communications: Sending you important notifications about your account, policy updates, promotions you are eligible for, and other relevant service information. You can manage your communication preferences in your account settings.

makmur76 does not use your data for purposes unrelated to the services you use. We do not carry out automated profiling that makes significant decisions about you without human involvement.

Member data security is a technical priority that receives ongoing investment at makmur76. The following are the security measures we have in place:

• Encryption in Transit: All communications between your device and makmur76 servers are secured with TLS (Transport Layer Security) protocol using AES-256 encryption. This means that even if someone were to intercept your network traffic, they would be unable to read your data.
• Encryption at Rest: Sensitive data such as identification information, financial records, and KYC documents is stored in encrypted format within our databases. Passwords are stored using a one-way hash function that cannot be decrypted.
• Internal Access Controls: Only makmur76 staff who require access to specific data to perform their duties are permitted to view that data, and all such access is recorded in an audit log. The need-to-know principle is enforced for all internal data access.
• 24/7 Security Monitoring: Our security team monitors systems makmur76 at all times to detect any unusual activity, intrusion attempts or anomalies that may indicate a security threat.
• Regular Security Testing: Platform makmur76 undergoes regular security testing, including vulnerability assessments and penetration testing, to identify and address potential weaknesses before they can be exploited.
• Incident Response Plan: makmur76 has clear security incident response procedures in place. In the event of a serious data breach, we will notify affected members and the relevant authorities in accordance with applicable legal requirements.

makmur76 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are limited situations in which data may be shared:

• Third-Party Service Providers: We work with selected companies that support the operation of our platform — such as payment processors (FPX, Touch 'n Go, DuitNow), game software providers, and technical infrastructure services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to makmur76.
• Legal Obligations: makmur76 may be required to disclose personal data to legitimate Malaysian authorities such as the police, courts, or relevant regulatory bodies where there is a valid legal order or binding legal obligation. We will not disclose data beyond what is required by law.
• Fraud Prevention: Within the industry context, makmur76 may share limited information with other platforms or industry bodies for fraud prevention and anti-money laundering purposes where there is a strong legitimate interest in doing so.
• With Your Consent: For any data sharing that falls outside the categories above, we will obtain your explicit consent before any disclosure is made.

Makmur76 never uses member data for third-party advertising, does not sell member lists to online marketers, and does not permit any third party to use your data for profiling or marketing purposes without your consent.

Platform makmur76 uses cookies and similar tracking technologies to ensure the platform functions properly and to improve your user experience:

• Essential Cookies: These cookies are required for the platform's core functions, such as maintaining your login session while you use the site, saving your language preference and basic settings. The platform will not function properly without them and they cannot be disabled without affecting your experience.
• Performance & Analytics Cookies: We use analytics cookies to understand how members interact with the platform — the most frequently visited pages, time spent in each section, and general navigation patterns. This information is used in aggregated form to improve the design and performance of the makmur76 platform.
• Functional Cookies: These cookies allow the platform to remember your preferences — such as your preferred odds display, betting limit settings, and personalised display configurations — so you do not have to reconfigure them each time you log in.
• Security Cookies: Some cookies are used specifically for security purposes, such as preventing cross-site request forgery (CSRF) and detecting suspicious login attempts.

You can manage your cookie settings through your web browser. Please note, however, that disabling certain cookies may affect the functionality of the platform makmur76. To learn more about how to manage cookies on your browser, refer to the support documentation for the browser you are using.

As a member makmur76 who are Malaysian citizens or residents, you have certain rights regarding the personal data we hold about you. We respect these rights and provide the means for you to exercise them:

We will endeavour to process all data rights requests within 30 calendar days of receipt. For more complex cases, this period may be extended and we will notify you if that happens. Please note that certain limitations apply to these rights — for example, we may be unable to delete data that is required to fulfil legal obligations or to resolve outstanding disputes.

Platform makmur76 is intended exclusively for adults aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18.

Should we discover that personal data has been collected from a minor, we will take immediate steps to delete that data and terminate the account in question. If you are a parent or guardian and believe your underage child has registered at makmur76, please contact us immediately at support@makmur76.run so we can address the situation promptly.

Platform technical operations makmur76 may involve data processing on servers located in various locations, including outside Malaysia. Should your data be transferred outside Malaysia for technical processing purposes, we ensure such transfers are carried out with adequate safeguards:

• All data recipients outside Malaysia are bound by data processing agreements that require them to protect your data to a standard equivalent to or higher than Malaysia's requirements.
• We prioritise service providers with a strong privacy compliance track record and internationally recognised security certifications.
• Any international data transfers are carried out solely for the technical requirements of operating the platform – not for marketing or data-sharing purposes.

If you have concerns about international data transfers involving your information, you are welcome to contact us and we will provide further details on where and how your data is processed.

makmur76 does not retain your personal data for longer than necessary. The following are general guidelines on our data retention periods:

• Active Account Data: For as long as your makmur76 account remains active, your personal data and transaction records will be retained to give you access to your account history and to support ongoing operational requirements.
• Data After Account Closure: After an account is closed, we retain transaction data and account records for a minimum of 7 years in accordance with Malaysian accounting and compliance legal requirements. Personal information that is no longer needed for these purposes will be deleted sooner.
• KYC Records: Identity verification documents are retained for the period required under applicable AML legal requirements, typically a minimum of 5 years after the business relationship ends.
• Technical Logs: Technical logs and platform activity data are typically retained for between 90 days and 12 months, depending on the type of log and security requirements.
• Support Communication Data: Records of your interactions with the makmur76 customer support team are retained for 3 years for service quality purposes and as a reference in the event of any dispute.

Once the relevant retention period has lapsed, data will be securely deleted or anonymised so it can no longer be linked back to you.

makmur76 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technological requirements or legal obligations. Members will be notified of any material amendments via their registered email and/or in-platform notification at least 7 days before the changes take effect.

The last updated date of this policy will be displayed at the top of this page. We encourage you to review this Privacy Policy periodically, especially after receiving any change notifications from us.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we manage your personal data, please contact us through the following channels:

• Email: support@makmur76.run – for written privacy enquiries and data rights requests
• Live Chat: Available on the makmur76 platform after login, 24 hours a day, 7 days a week

We aim to respond to all privacy-related enquiries within 3 business days and to resolve more complex data rights requests within 30 calendar days.